X15 Suction Cup Magnetic Car Mount

A1: This issue is mainly caused by incorrect installation or improper mounting surfaces. First, please install it on a completely smooth, clean, dry surface (clean the windshield/dashboard with a dry cloth to remove dust, oil and water stains). Second, press the suction cup firmly to squeeze out all internal air bubbles, then lock the suction lever tightly. Uneven, textured, leather or porous surfaces will lead to poor vacuum adhesion and cause falling off.

A2: Yes. It fits all smooth and hard surfaces, including car windshields, smooth plastic dashboards, and even flat home/office glass. It is not applicable for textured leather dashboards, frosted surfaces and soft porous surfaces.

A3: The suction cup is made of reusable high-quality silicone. Rinse the silicone suction pad with clean water to remove dust and dirt, then place it in a ventilated place to air dry naturally (do not wipe with tissue or cloth). After drying, the suction power will be fully restored for repeated use.

A4: Fits most smartphones with screen sizes ranging from 4.7 to 7.2 inches, including the iPhone series, Samsung, Xiaomi, Huawei, and other Android phones. Works with standard thin phone cases; ultra-thick rugged cases may affect the grip.

A4: The mount adopts heat-resistant silicone and ABS materials, which can adapt to normal car interior temperature changes. Long-term exposure to intense direct sunlight may slightly weaken the suction. You can clean and re-install the suction cup to restore its adhesion.

A5: It is compatible with all smartphones. For phones with built-in magnetic function (iPhone 12 and above, partial Android magnetic models), they can be adsorbed directly. For non-magnetic phones and phones with thick cases, you only need to attach the matching magnetic metal plate to the phone/phone case to use normally.

A6: No. This mount uses safe weak magnetic adsorption technology, which will not affect the mobile phone signal, GPS positioning, battery life, camera function and daily use of electronic devices at all.

A7: No. Equipped with strong built-in magnet, it provides stable magnetic adsorption force. Combined with the firm vacuum suction base, it can firmly fix the phone even on bumpy roads, speed bumps and rough road conditions, preventing sliding and falling.

A8: Yes. It supports most daily phone cases. For ultra-thick protective cases, just stick the magnetic metal plate on the outer surface of the case to ensure stable magnetic adsorption.

A9: Yes. It adopts a flexible 360° rotating ball joint, which supports free switching between horizontal and vertical screen viewing. You can adjust the optimal viewing angle arbitrarily for navigation, video and call use, bringing a comfortable driving vision.

A10: No. The adjustable telescopic arm and compact design allow flexible position adjustment. It will not block the driver's line of sight, air vents and car buttons, ensuring safe driving.

A11: Equipped with a retractable and lockable arm, it can be stretched to different lengths as needed. The tight locking structure ensures no shaking after fixing, with stable placement.

A12: No glue is used for vacuum suction, so it will not leave any residual glue, water marks or scratches on the windshield and dashboard. The soft silicone suction pad can effectively protect the car interior from wear and damage.

A13: The main body is made of high-strength anti-drop ABS material, and the suction pad is made of high-elastic soft silicone. It features wear resistance, high temperature resistance, no deformation and long service life, supporting long-term repeated disassembly and use.

A14: Do not pull the mount forcibly. First, flip up the suction lock lever to slowly release the internal air, then gently peel off the edge of the suction cup. The whole process will not damage the car interior.

A15: Absolutely. The vacuum suction cup is reusable with no loss of suction. You can disassemble it at will, and install it on different smooth surfaces or different vehicles repeatedly.

A16: Please re-install it strictly according to the steps: clean the mounting surface → squeeze out all air bubbles → lock the suction lever firmly. If the problem of falling off or weak magnetism still exists, please contact our customer service for replacement or after-sales solution.

A17: Yes, the package is equipped with matching magnetic metal plates and auxiliary accessories, which are convenient for all mobile phone models to use.